Question
Radio button selection values not showing in UI
Hi,
Currently I am using Pega 8.7.5
when creating new case we selected values for radio button and saved the case with save button (called save action).
However, when trying to update the case details thru local action, radio button selection values not showing in UI even though values are there in clipboard.
attaching the detail document with screenshots for reference.
Please suggest us any fix for it
@PraveenM17006761 In a Pega application, if the selected options in a radio button are not refreshing in the UI but the values are getting stored in the clipboard, it is likely due to a configuration issue in the radio button control. To resolve this issue, begin by reviewing the configuration of the radio button control to ensure that it is correctly bound to the relevant property in the clipboard. Check that the radio button's "Selected Value" property is set to the same property as the clipboard property that is storing the selected value. Also, ensure that the "Auto-Post Value" option is enabled for the radio button, which will automatically refresh the UI with the selected value. If the radio button is still not refreshing in the UI, it may be necessary to review the configuration of the section or harness that contains the radio button. Check that the section or harness is configured to refresh when the radio button's value changes, by ensuring that the section or harness's "Refresh on change" setting is enabled. Finally, if the issue still persists, it may be necessary to review the application's configuration and rules to identify any other potential conflicts or issues that could be causing the radio button to not refresh in the UI.
⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references.
@PraveenM17006761 In a Pega application, if the selected options in a radio button are not refreshing in the UI but the values are getting stored in the clipboard, it is likely due to a configuration issue in the radio button control. To resolve this issue, begin by reviewing the configuration of the radio button control to ensure that it is correctly bound to the relevant property in the clipboard. Check that the radio button's "Selected Value" property is set to the same property as the clipboard property that is storing the selected value. Also, ensure that the "Auto-Post Value" option is enabled for the radio button, which will automatically refresh the UI with the selected value. If the radio button is still not refreshing in the UI, it may be necessary to review the configuration of the section or harness that contains the radio button. Check that the section or harness is configured to refresh when the radio button's value changes, by ensuring that the section or harness's "Refresh on change" setting is enabled. Finally, if the issue still persists, it may be necessary to review the application's configuration and rules to identify any other potential conflicts or issues that could be causing the radio button to not refresh in the UI.
⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references.
If you still encounter issues, please log a support INC on the MSP and let us know the iD here so that we can track it.
@PraveenM17006761Faced a similar issue. Radio button does not show the selected value but value is present in the clipboard.
Scenario: Child section contains the radio button. Parent section includes the child section twice (based on different visibility conditions) to show different headers.
Resolution: Removed the 2 section includes and included the child section only once in the parent section. Configured the header details in the child section itself.
Possible RCA: Seems if the same 'Radio Button\ property is used gets included to the UI multiple times then there is an issue in selecting the correct value from the clipboard