Question

IBM
IBM
CN
IBM
Posted: Jun 2, 2023
Last activity: Aug 27, 2023
Last activity: 27 Aug 2023 5:50 EDT
Solved
About pySLAAction
hello, May I know what does property pySLAAction mean?
its description says :"Service Level Agreement Action Time"
It's found that, after we reset case level SLA with below
@pxExecuteAnActivity(Primary,ActionChangeWorkSLAProps)
then the property pySLAAction is updated to current time.
Does it mean the time of the moment that case SLA level start (or restart) to count?
And, is it used for case level SLA only? Will it be used for other SLA, e.g. assignment SLA?
Thanks.
***Edited by Moderator: Bhavana S to add capability tags***
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