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Question

 Sourav Yadav (SouravY2)
Cognizant

Cognizant
IN
SouravY2 Member since 2022 1 post
Cognizant
Posted: Jul 20, 2022
Last activity: Aug 31, 2022
Posted: 20 Jul 2022 10:39 EDT
Last activity: 31 Aug 2022 9:21 EDT
Solved

Trail / Community Version Hanged - Restart Requested

Hi Team,

 

My Train / Community version is hanged & I cannot access the work, Can you please restart it? I also dropped email to [email protected]., but I haven't heard back. Please look into this.

 

Regards,

Sourav

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Pega Platform
System Administration
System Architect
Pega Academy

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Accepted Solution

Posted: 2 years ago
Updated: 2 years ago
Posted: 27 Jul 2022 9:49 EDT
Updated: 31 Aug 2022 9:21 EDT
Marije Schillern (MarijeSchillern)
MOD
Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@SouravY2 Can you make sure and view  your trial’s current expiration date in My Trials.? 

We power down Community Edition trials when they have been inactive. You can wake up your instance from My Trials. Powering up will just take a couple of minutes.

According to the Community Edition FAQs  emailing  [email protected]  is the correct step.

Please contact them again.

 

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