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Question

 Bipul Kumar Singh (Bipul Singh)
Atos
Bipul Kumar Singh
Atos
GB
Bipul Singh Member since 2016 15 posts
Atos
Posted: Apr 12, 2022
Last activity: Jun 23, 2022
Posted: 12 Apr 2022 19:08 EDT
Last activity: 23 Jun 2022 11:25 EDT
Closed

Error importing zip in pega 8.5

Getting below error while importing zip. Has anyone faced this before?

FATAL ERROR: Commit failed because com/pega/platform/executor/queueprocessor/internal/message/ErrorPageBuilderImpl.  Rulebase is now in an unknown state, terminating import
***Edited by Moderator: Pooja Gadige to add capability tag***
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Pega Platform 8.5
System Administration

Posted: 2 years ago
Posted: 13 Apr 2022 3:32 EDT
Pooja Gadige (PoojaGadige) Senior Knowledge Management Specialist, Technical Writer
Pegasystems Inc.
IN

Hello @Bipul Singh

You might want to check out the following support articles:

https://community.pega.com/support/support-articles/exception-while-importing-product-zip

https://community.pega.com/support/support-articles/getting-error-importing-zip-file

Thank you!

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