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Question

 Mayur khandelwal (Mayurk33)
Aaseya

Aaseya
IN
Mayurk33 Member since 2018 11 posts
Aaseya
Posted: Aug 23, 2021
Last activity: Aug 7, 2023
Posted: 23 Aug 2021 4:04 EDT
Last activity: 7 Aug 2023 10:34 EDT
Closed
Solved

Unable to download mobile app after upgrade to 8.6

Hi,

We recently upgraded from 8.3 to 8.6 but after upgrade when we build the app and try to download it, the download URL asks for login credentials and after entering it it logs into the application but apk file is not getting downloaded.

 

Please let me know if any resolution on this.

***Edited by Moderator: Pooja Gadige to add platform capability tag, change category from Product to Upgrade***
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Pega Platform 8.6
Mobile
Updates
Government
Lead System Architect

Posted: 3 years ago
Posted: 24 Aug 2021 6:59 EDT
Pavan Emani (emanp)
PEGA
Senior Software Architect, Services Engineering
Pegasystems Inc.
IN

@Mayurk33, we are not aware of any such issue. Are you trying to download apk on mobile using QR code or from desktop browser using link?

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Posted: 3 years ago
Updated: 3 years ago
Posted: 24 Aug 2021 7:13 EDT
Updated: 24 Aug 2021 7:14 EDT
Pavan Emani (emanp)
PEGA
Senior Software Architect, Services Engineering
Pegasystems Inc.
IN

@Mayurk33 , yes that is the default behavior. If you want to disable the authentication, you can override the DSS setting pega/mobilebuild/anonymousDownload/Android to true. similarly for iOS, pega/mobilebuild/anonymousDownload/iOS

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Posted: 3 years ago
Posted: 24 Aug 2021 7:19 EDT
Mayur khandelwal (Mayurk33)
Aaseya

Aaseya
IN

@emanp

can't find this , if I have to create these what should be the owning ruleset for it?

Also, on removal of PRAuth from url we are able to login to app but it's showing blank screen and nothing is loading.Could you guide on it please?

 

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Posted: 3 years ago
Posted: 24 Aug 2021 7:51 EDT
Mayur khandelwal (Mayurk33)
Aaseya

Aaseya
IN

@emanp

Getting white screen after logging in to Mobile app , in the logs in debug mode can see below message

"Post Auth Process pending and more than 1 activity is present in query string. So rejecting the request"

Please help.

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Posted: 3 years ago
Posted: 24 Aug 2021 8:01 EDT
Anna Kawecka (Anna Kawecka)
PEGA
Senior Manager, Shared User Services Engineering, Mobility
Pegasystems Inc.
PL

Disabling authentication while downloading app can be also done via Admin Studio -> Mobile -> Settings. Checkout the checkbox 'Require login for mobile app download'. https://community.pega.com/knowledgebase/articles/mobile/86/configuring-mobile-build-server-settings Require login for mobile app download Nevertheless you should be able to download your app with login. Maybe your browser is configured to block downloading files?

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