Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Audlian Anglin (ANGLINA1)
American Express
Senior Engineer
American Express
US
ANGLINA1 Member since 2005 13 posts
American Express
Posted: Jun 11, 2021
Last activity: Jun 16, 2021
Posted: 11 Jun 2021 12:50 EDT
Last activity: 16 Jun 2021 5:33 EDT
Closed

Does PegaCall 8.6 work on PRPC 8.4.2 standalone without CPM

Can I install PegaCall 8.6 work on PRPC 8.4.2 stand alone without CPM. I just want to use PegaCall 8.6 standalone to be used of a telephony and not with CPM.

***Edited by Moderator Marissa to update Platform Capability tags****
To see attachments, please log in.
Pega Platform 8.4.2
User Experience
Conversational Channels
Financial Services
System Architect

Posted: 3 years ago
Posted: 12 Jun 2021 4:57 EDT
Praveen Palagani (palas3)
Pegasystems Inc.
Principal Technical Solutions Engineer
Pegasystems Inc.
IN

@ANGLINA1

Thanks for posting the query. You can install Pega call as a standalone application without customer service. But the recommendation is to have the Pega call 8.6 on Pega platform 8.6.

https://community.pega.com/knowledgebase/documents/pega-call-86-installation-guide

To see attachments, please log in.
Posted: 3 years ago
Posted: 15 Jun 2021 9:57 EDT
Audlian Anglin (ANGLINA1)
American Express
Senior Engineer
American Express
US

@palas3  I saw that before I asked the question. I understand the the recommendation but you still did not answer my question. I need a concreate answer. Can PegaCall 8.6 work on PRPC 8.4.2

Thanks 

To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice