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Question

 Pavan Palem (pavanr53)
Cognizant
Pavan Palem
Cognizant
IN
pavanr53 Member since 2014 14 posts
Cognizant
Posted: Sep 17, 2020
Last activity: Sep 18, 2020
Posted: 17 Sep 2020 2:26 EDT
Last activity: 18 Sep 2020 8:54 EDT
Closed

After hide the Live UI

I have removed the live access for the users, but in 8.4 Setting icon is displaying. How to remove that icon. that too it is displaying only few roles .

 

 

***Edited by Moderator: Pallavi to update platform capability tags***
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Pega Customer Service 8.4
Security
User Experience
Consumer Services
Experience Designer

Posted: 4 years ago
Posted: 17 Sep 2020 11:10 EDT
Avik Mitra (Avik Mitra)
Maantic
Avik Mitra
Maantic
IN

Hi Pavan,

 

Can you share the roles and associated privileges for the user? Validate with OOTB User4 access role and see if still it is showing cross icon or not.

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Posted: 4 years ago
Updated: 4 years ago
Posted: 18 Sep 2020 5:36 EDT
Updated: 18 Sep 2020 5:37 EDT
Arihant Jain (jaina4)
PEGA
Senior System Architect
Pegasystems Inc.
IN

Hi Pavan,

Seems like the inherited roles are having privileges attached in Screenshot. Please remove these privileges by restricting the access.

 

Regards,

Arihant

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