How to update a case using PUT and GET api
Hi ,
I have a requirement to update a case by changing its destination city from "Coimbatore" to "Bangalore" using PUT api.
I have done the following steps
1. Gave the value for ID from pzInsKey
2.In If-Match, Etag from response header has been copied.
3.action Id is given as pyUpdateCase.
But I'm getting the responsecode as 400.
Is there anything else to be done.
Please guide me in achieving this task.
***Edited by Moderator: Pallavi to move from Pega Academy to Product, update platform capability tags***
Pegasystems Inc.
IN
Hi,
Kindly follow the below steps,
- Go to the GET method of the Pega API and provide the value of the parameter ID (Class name appended by the work object id of the use case) as below,
- Copy the Etag value from the response.
- Now go to the PUT method provide the following details,
-
- ID – Same as we have given in the GET method (Class name appended by the work object id of the use case)
- Action ID – Kindly follow the below steps to get the correct action id
- Open the use case in Dev studio
- Click on Action
- Select first option Open
- Scroll down and go to the Case wide actions
- Copy Flow Actions
Note – By default Pega created Flow action for every case type and it is pyUpdateCaseDetails. Use your flow action if you have updated or customized this section
- Etag – Paste the Etag value copied from the response of the GET method. Pass the value in double quote otherwise, it will throw an error (unmatched Etag value)
Hi,
Kindly follow the below steps,
- Go to the GET method of the Pega API and provide the value of the parameter ID (Class name appended by the work object id of the use case) as below,
- Copy the Etag value from the response.
- Now go to the PUT method provide the following details,
-
- ID – Same as we have given in the GET method (Class name appended by the work object id of the use case)
- Action ID – Kindly follow the below steps to get the correct action id
- Open the use case in Dev studio
- Click on Action
- Select first option Open
- Scroll down and go to the Case wide actions
- Copy Flow Actions
Note – By default Pega created Flow action for every case type and it is pyUpdateCaseDetails. Use your flow action if you have updated or customized this section
- Etag – Paste the Etag value copied from the response of the GET method. Pass the value in double quote otherwise, it will throw an error (unmatched Etag value)
Note – Etag value expires in 1 minute so you will have to generate a new value with the help of the GET method every time you want to update anything.
- Request Body – Pass the properties which you want to update. The property name is case sensitive so pass the correct value. I have a property Name and update the value of it from Test to Test1. Kindly find the sample request body below,
{
"content": {
"Name":"Test"
}
}
Kindly find the screenshot of all the value which needed to be entered as mentioned above,
Kindly let us know if this helped.
Regards,