How to invoke RPA from a Data Page
Hello,
I am currently trying to configure Robot Manager in order to setup RPA automations. I have created the Automation in Studio (this is working just fine, we tested via RDA), also Robot Manager is in place. Now I want the RPA to be the source of my Data Page. I went through the Article https://community.pega.com/knowledgebase/articles/data-integration/using-robotic-automation-source-data-page but still I am missing some details.
I have my functional Case Type, which at some point in the process, includes the "Robot Queue" Advanced Shape, and it is configured as described. Besides, I have configured my Data Page, including the class of the Case Type on the Robotic Automation field.
When I launch my Case, it reaches the "Robot queue" shape, the task is queued and I can see that the Robot is launched. But it is simply launched, and it cannot continue anymore, because the input data is not present. The RPA is invoked thanks to the "Robot queue" shape, but I don't know where to reference the Data Page. Should I reference my Data Page before/after the "Robot queue" shape? I understand that the reference to the Data Page is what should trigger the RPA, but I cannot understand how to connect the "Robot queue" shape and the Data Page, how they should work together.
Thank you in advance,
Jorge
Cognizant
ES
Hello again,
Anybody used an RPA Robot as a source for a Data Page? I still need help to make this work.
I have created a new Case Type with the Robot queue Shape, and when I refer the Data Page, the Case is created, the assignment queued, and the Robot picks it up for execution... BUT, I am not able to receive a response back. My Automation ends with a "SetCompletionStatus" shape. Still, I can see that the REST Service keeps on pooling, waiting for the Automation to be completed, until the Timeout is exceeded, since it never receives the signal.
Have you implemented something similar?, have you faced any similar issue?
Any help will be appreciated.
Thank you.