Question
AIG
US
Last activity: 14 Feb 2020 8:53 EST
Rule resolution errors in pega 8.3 PROD instance.It works in non prod
Hi
We have pega 8.2.1 version in prod and non prod. Z OS as DB .
Observation1 : after recent upgrade form pega 7 to 8 ,we started to see rule resolution errors in PROD instance only .All of these rule are working in non prod
same when is found correctly in the same activity . why it is not found in prod ? Any to check for ?
ruleset stack ,AG are same .This is verified.
log error
Failed to find a 'RULE-OBJ-WHEN' with the name 'ISNOTUKAUTOANDNAMQV' that applies to '@baseclass'. There were 2 rules with this name in the rulebase, but none matched this request. The 2 rules named 'ISNOTUKAUTOANDNAMQV' defined in the rulebase are:
2 related to applies-to class '@baseclass', but were defined on subclasses: 'Chartis-FW-OneClaimCore-'.
Observation 2 : In a loop ,the pre ciondiiton has a WHen condition enabled .
It check for a Flag in the looping pages .
looping of Application page
for eg : myAccesspage.Countrylist
when is : .country=='US' then do property set
this code is failing evaluating the when on the property .country in PROD
the same is working in non prod
error is thrown like ..
Exception caught while evaluating when
java.lang.RuntimeException: Scalar query .countryCode on page '' of type 'Shared-Java-CASL20-JP-UserAppEntitlementCountryLOBType' using 0 parameter(s) ([]).
Any suggestion will help.
Thanks
Hi
We have pega 8.2.1 version in prod and non prod. Z OS as DB .
Observation1 : after recent upgrade form pega 7 to 8 ,we started to see rule resolution errors in PROD instance only .All of these rule are working in non prod
same when is found correctly in the same activity . why it is not found in prod ? Any to check for ?
ruleset stack ,AG are same .This is verified.
log error
Failed to find a 'RULE-OBJ-WHEN' with the name 'ISNOTUKAUTOANDNAMQV' that applies to '@baseclass'. There were 2 rules with this name in the rulebase, but none matched this request. The 2 rules named 'ISNOTUKAUTOANDNAMQV' defined in the rulebase are:
2 related to applies-to class '@baseclass', but were defined on subclasses: 'Chartis-FW-OneClaimCore-'.
Observation 2 : In a loop ,the pre ciondiiton has a WHen condition enabled .
It check for a Flag in the looping pages .
looping of Application page
for eg : myAccesspage.Countrylist
when is : .country=='US' then do property set
this code is failing evaluating the when on the property .country in PROD
the same is working in non prod
error is thrown like ..
Exception caught while evaluating when
java.lang.RuntimeException: Scalar query .countryCode on page '' of type 'Shared-Java-CASL20-JP-UserAppEntitlementCountryLOBType' using 0 parameter(s) ([]).
Any suggestion will help.
Thanks
***Edited by Moderator Marissa to update platform capability tags****
Northbridge
CA
As an initial step, try revalidate and save of all WHEN rules in your PROD if you're sure that there's no design change btw PROD and other env.
or
Run Resave tool of PRPCUtils for all classes extending Rule-
- In the prpcUtils.properties file, populate the common Connection details information and the Temp directory to use.
pega.jdbc.driver.jar=pega.jdbc.driver.class=pega.database.type=pega.jdbc.url=pega.jdbc.username=pega.jdbc.password=
rules.schema.name=data.schema.name=
user.temp.dir
- In the section of the 'Setting for Resave Tool' properties file, set the properties as specified below.
resave.classes.included=Rule- resave.included.descendent=true
- Run the tool with the appropriate .bat or .sh script and the Command Line argument of Expose.
On Windows: prpcUtils.bat resave On Unix: ./prpcUtils.sh resave
-Shruthi
AIG
US
Hi The revalidate and save didnt help..
we have to place the missing rules in the inheritence path to see if that works. But this not desirable solution.