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Question

 Tuhin Das (TuhinD17272106)
Tech Mahindra

Tech Mahindra
IN
TuhinD17272106 Member since 2024 2 posts
Tech Mahindra
Posted: Dec 12, 2019
Last activity: Dec 13, 2019
Posted: 12 Dec 2019 21:56 EST
Last activity: 13 Dec 2019 9:41 EST
Closed

After upgrading to Pega 8.2.2 we are facing multiple issue of Agent getting stuck

Hi,

After upgrading to Pega 8.2.2 ( from 7.1.7) we are facing multiple issue of Agent getting stuck/hung in different nodes. But There is no exception being shown in the admin studio.

Has anyone faced anything similar?

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Updates

Posted: 5 years ago
Posted: 13 Dec 2019 9:41 EST
Carissa Wenhardt (CarissaW_GCS)
PEGA
Senior Principal Engineer, Technical Support, Industry Apps
Pegasystems Inc.
US

Are you seeing that only certain agents are hanging on a node or does it occur for all agents on that node? Are they standard or advanced agents?

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