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Question

 Kensho Tsuchihashi (KenshoTsuchihashi)
PEGA
Senior Project Delivery Leader
Pegasystems Inc.
JP
KenshoTsuchihashi Member since 2010 204 posts
PEGA
Posted: Jul 8, 2019
Last activity: Jul 15, 2019
Posted: 8 Jul 2019 0:41 EDT
Last activity: 15 Jul 2019 8:09 EDT
Closed

How to audit file download operation

Hi,

I know file download (i.e. attachment file) is outside of Pega and purely browser / operating system level operation, but is there any out-of-the-box mechanism or design approach to audit it? Customer wants to know who, when, what file was downloaded. Is this requirement feasible?

Thanks,

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Posted: 6 years ago
Posted: 15 Jul 2019 5:13 EDT
Sudhakar Dangudubiyyam (D.Sudhakar)
PEGA
Senior Manager, Consulting
Pegasystems Inc.
IN

There is not OOTB solution for this. But you need to call History-Add method either in GetAttachmentReference or DisplayAttachFile activities. But commit needs to be happened to make the entries into Audit. The Commit might create additional issues. Extra care is required when using the commit.

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