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Question

 Roberta Giambruno (RobertaGiambruno)
Telepass S.p.A.
Functional Analyst
Telepass S.p.A.
IT
RobertaGiambruno Member since 2019 1 post
Telepass S.p.A.
Posted: Mar 5, 2019
Last activity: Mar 19, 2019
Posted: 5 Mar 2019 12:57 EST
Last activity: 19 Mar 2019 13:37 EDT
Closed

Pega Machine does not work

Hello everybody, I have a problem with my Personal Pega Machine.

When I try to do some exercises, (the url is https://paex38-ap.pegacloud.io/prweb/beEBp4uRVTogorRwSwWqbKQhhojtVn9i8nmfoptqiDLhIN4rgLcILoOz-L4BYG5f*/!STANDARD) the following message appears.

Can someone help me ?

Thank you so much,

Roberta

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Pega Academy

Posted: 6 years ago
Posted: 19 Mar 2019 13:37 EDT
Sean Hedenskog (hedes)
PEGA
Principal Learning Experience Architect
Pegasystems Inc.
US

This is usually a caching issue, when one or more browsers are being used to login to Pega Academy. Please try the following steps:

  1. Log out of all current Academy sessions
  2. Close all active browser tabs/windows based on the browser used in Step 1
  3. Completely clear browser cache and cookies
  4. Restart browser and try again
  5. If issue persists try a different browser brand or start an Incognito session in Chrome and attempt to replicate the issue.

Please let me know if this resolves your issue,

Sean
Pega Academy Self Study Support Team

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