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Question

 Habeeb Baig (BaigHabeeb)
Virtusa IT Consulting
Lead Decisioning Architect
Virtusa IT Consulting
AE
BaigHabeeb Member since 2018 15 posts
Virtusa IT Consulting
Posted: Jan 28, 2019
Last activity: Feb 14, 2019
Posted: 28 Jan 2019 1:37 EST
Last activity: 14 Feb 2019 5:58 EST
Closed

Can we install Pega Marketing on Multitenancy edition of PRPC?

Hi,

I have a query before trying it that Can we install Pega Marketing on a Multitenancy edition of PRPC? I need a clarification before trying it as I might have to install PRPC with Multitenancy edition.

Thanks,

Habeeb Baig

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Pega Marketing
Installation and Deployment

Posted: 5 years ago
Posted: 28 Jan 2019 4:36 EST
Raghukiran Shankhawaram (RaghuShankhawaram)
PEGA
Director, Software Engineering, 1:1 Customer Engagement
Pegasystems Inc.
IN

Pega Marketing does not support multi-tenancy and you will run into issues if you install and use it.

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Posted: 5 years ago
Posted: 29 Jan 2019 23:36 EST
Habeeb Baig (BaigHabeeb)
Virtusa IT Consulting
Lead Decisioning Architect
Virtusa IT Consulting
AE

Thanks for replying! Do you have any Pega article like platform support guide that mentions the same that Marketing does not support multi-tenancy.

 

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Posted: 5 years ago
Posted: 14 Feb 2019 5:58 EST
Raghukiran Shankhawaram (RaghuShankhawaram)
PEGA
Director, Software Engineering, 1:1 Customer Engagement
Pegasystems Inc.
IN

Hi Vinaykumar,

There is no explicit article stating multi-tenancy is not supported for Pega Marketing but please be assured that the product does not currently support it. We were informed about a misleading note in the Pega Marketing Implementation Guide which might indicate the support is there but we have corrected it. The document error was caused to due the usage of standard document templates.

Would you be able to explain why this capability  is being asked for and is there a business requirement for this? If yes then please share it us and I can get the Product Management to review and respond.

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