Delete all notifications that were sent to users
We developed an activity that sent a notification message to all users, and we need to delete all these notifications.
Steps to Reproduce: Create an activity that sends notifications to all users.
Error Message: No error messages are displayed, we need to delete all notifications that were sent
Attempted Solutions: I tried to find documentation with a procedure to delete notifications, but colud not find it. The web pages that I found that are related to the topic are the following:
https://community.pega.com/knowledgebase/articles/notification-preferences-apis
https://community.pega.com/knowledgebase/articles/case-notifications
***Edited by Moderator Marissa to update SR Details***
Accenture DO Brasil Ltda
BR
I had a look at the activity and I have the following questions since there is no documentation that explains what it does:
1) I opened the activity, and on step 3 (Method RDB-Delete) there is a description that says "Delete recipients for notifications". What does this step do? From the comment it looks like it will delete the recipients of the notification, but we need to delete only the notifications, that seems to be executed on step 4 (description "Delete notifications").
2) There is parameter NumberOfDays for the activity, it will remove all notifications for all users for the last NumberOfDays? Or it removes only for the current logged user?
It would be helpful to have a documentation that explains what is does and how the activity is used.
Pegasystems Inc.
IN
1) This activity will take care of purging both Notifications and their link to recipients. Once we delete notifications, we want to clear the linking to recipients as well.
2) This will delete all the notifications which were raised before the passed param. Let's say you pass the param as 30. This activity will delete all the notifications raised before 30 days.
I raised an internal issue to put some better documentation on this API.
Let us know if this helps or you need any other help :)