Question
Bits in Glass
IN
Last activity: 3 Dec 2018 13:23 EST
Unable to add work party to case
I wish to add a work party to a case. To implement this, I'm calliing AddWorkObjectParty Activity.
I'm passing a page to this Activity. I have set id, pyPartyRole and pyEmailAddress properties on the page.
When I call this activity, I get error "The party page does not contain a role"
Activity Steps are as below
Pages & Classes tab
PFA document.
NCS Pte Ltd
SG
Hi,
Initialize Work party role in pyCaseManagementDefault (Work parties) rule, Specify label,role,Party class,Specify Data transform if you want to set data in the initial creation other wise leave it blank.
Call AddWorkObjectParty, when you want to create party, give role which you have initialized in the pyCaseManagementDefault rule as a input to PartyRole, give the PartyClass, where you want to create role, and give data transform to set basic information for that Party like Work party uri,First Name, Last Name and Mail Id.
pyWorkParty(HRManager).pyWorkPartyUri
pyWorkParty(HRManager).pyEmail1
Bits in Glass
IN
Hello @RajyalakshmiB
I just tried the same, but now getting error "Role Manager is not defined to the class OW3DN8-App-Work-Wave".
can you please explain it in more details?
NCS Pte Ltd
SG
Please find the document for work party creation. In Data transform, set the default properties which are required for work party. I have mapped only 2 properties.