Question on "Configuring Agent Processing" chapter for LSA Readiness exam
The second quiz at the end of the chapter is shown below and I think option 4 is the right answer. The study material mentions the following "If an agent schedule does not have an access group, the agent uses the access group defined for the BATCH requestor type. The requestor uses the default access group named PRPC:Agents. " Anyone know why option 2 is correct.