Work Object Already Open
We have a UI for some delegated rules which end user is able to change. The UI is working as expected, the problem is when we click twice on the menu item. The second time popups a message saying the "Work Object Already Open. Would you like to reopen the item and lose any unsaved changes?". The problem is that this is not a Work Object and this message does not seem quite correct. We are using the pzDelegatedRules Harness OOTB and the intent is to avoid customization.
Is there any workaround to avoid popup this message?
P.S: Opened an SR, but was recommended to post my question here in the support community. SR-C30860
Pegasystems Inc.
US
Can you open the action configuration of the menu item link and check if there is a double-click action associated with it? If yes, remove it and only have a single click.
EPAM Systems, Inc.
ES
Dell Computadores DO Brasil Ltda
BR
Hi Susan and Asif, thanks for your reply.
Actually, there is no double click assigned to Actions configuration menu item. I´ve just uploaded the image if that configuration. We have a Run Script, calling "pega.desktop.showHarness" function. If I close the opened page and click again, it will work. But I´m not sure that is the expected behavior.
bank of america
US
Is there any fix for this issue. We are also calling this pega.desktop.showharness script on click of cancel button. And we are getting the same work object already open popup.
How can we avoid this popup??