Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Rizalisa Bautista (rizalisab)
GDIT

GDIT
US
rizalisab Member since 2009 11 posts
GDIT
Posted: Mar 29, 2018
Last activity: Apr 19, 2018
Posted: 29 Mar 2018 16:09 EDT
Last activity: 19 Apr 2018 15:15 EDT
Closed
Solved

Show-HTML or Show-Stream is not updating the browser with new screen

In our custom login screen, we have two buttons, one for logging in and another for resetting password. When a user clicks on the reset password button, the main custom authentication activity branches to another activity that handles reset password. This activity is supposed to display a new screen where the user is prompted for more information. I was able to trace this action and can see the stream rule for the reset password in the tracer, however, the browser is still displaying the login screen and a pop-up message that says 'No failure response set by custom authentication activity'. The log file has the following as well:

Show More

In our custom login screen, we have two buttons, one for logging in and another for resetting password. When a user clicks on the reset password button, the main custom authentication activity branches to another activity that handles reset password. This activity is supposed to display a new screen where the user is prompted for more information. I was able to trace this action and can see the stream rule for the reset password in the tracer, however, the browser is still displaying the login screen and a pop-up message that says 'No failure response set by custom authentication activity'. The log file has the following as well:

com.pega.pegarules.pub.PRRuntimeException: No failure response set by custom authentication activity
at com.pega.pegarules.session.internal.mgmt.authentication.SchemePRCustom.onAuthenticationFailure(SchemePRCustom.java:885)
at com.pega.pegarules.session.internal.mgmt.authentication.Authentication.doAuthentication(Authentication.java:563)
at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.handleAuthentication(HttpAPI.java:1910)
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.activityExecutionProlog(EngineAPI.java:476)
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequestInner(EngineAPI.java:392)
at sun.reflect.GeneratedMethodAccessor61.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1043)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:765)
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:328)
at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.invoke(HttpAPI.java:720)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:312)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:263)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:240)

***Edited by Moderator Marissa to update categories; add SR Details***


Show Less
To see attachments, please log in.
User Experience
Support Case Created

Accepted Solution

Posted: 6 years ago
Posted: 19 Apr 2018 15:14 EDT
Marissa Rogers (MarissaRogers)
MOD
Principal Knowledge Management Specialist
Pegasystems Inc.
US

Spoke to Support Engineer and this was resolved with change to other part of the configuration. 

If you have this issue, please open a Support Request.

To see attachments, please log in.
Posted: 6 years ago
Posted: 31 Mar 2018 14:17 EDT
Neha Mittal (NehaM498)
J.P. Morgan Services India PVT Ltd
Software Engineer III
J.P. Morgan Services India PVT Ltd
IN

Hello,

I believe this below discussion can help :

https://pdn.pega.com/community/pega-product-support/question/first-time-login-password-change

https://collaborate.pega.com/discussion/prpc-718-support-rest-connector-oauth20

To see attachments, please log in.

Accepted Solution

Posted: 6 years ago
Posted: 19 Apr 2018 15:14 EDT
Marissa Rogers (MarissaRogers)
MOD
Principal Knowledge Management Specialist
Pegasystems Inc.
US

Spoke to Support Engineer and this was resolved with change to other part of the configuration. 

If you have this issue, please open a Support Request.

To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice