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Question

 Priyanka Mukherjee (PriyankaM8274)
Cognizant Technology Solutions

Cognizant Technology Solutions
IN
PriyankaM8274 Member since 2015 5 posts
Cognizant Technology Solutions
Posted: Feb 17, 2018
Last activity: Mar 7, 2018
Posted: 17 Feb 2018 14:23 EST
Last activity: 7 Mar 2018 9:53 EST
Closed
Solved

Calling Text Analytics from activity/process flow rules

Hi,

Can anyone please tell me how to call text analytics rules from activities or process flows?

Thanks.

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Decision Management

Accepted Solution

Posted: 6 years ago
Posted: 22 Feb 2018 23:34 EST
Shantanu Gudihal (gudis1) Product Manager, Text Analytics
Pegasystems Inc.
US

You can also reference a text analyzer rule in a process flow by using the Utility shape to analyze the text content of emails or customer support tickets. You can find examples of these implementations in NLPSample available on PDN. 

More details at https://pdn.pega.com/text-analytics. 

Alternatively, you can call the text analyzer from the Data Flow as well. Again reference implementation can be found in NLPSample. 

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