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Question

 Rajesh Bhattacharjee (RajeshB6)
Ernst & Young

Ernst & Young
CA
RajeshB6 Member since 2017 1 post
Ernst & Young
Posted: Aug 22, 2017
Last activity: Sep 27, 2017
Posted: 22 Aug 2017 17:53 EDT
Last activity: 27 Sep 2017 9:22 EDT
Closed

Unable to retrieve active key from Interaction Manager

I am trying to run an automation by passing the zipcode from windows form to the web application and search for the corresponding address. I do that by starting an Activity Interaction with the Customer number as the key.

But i am not able to retrieve the active key from Interaction Manager. Instead I always get "NULL" value for active key.

Can anyone please help?

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Posted: 7 years ago
Posted: 27 Sep 2017 9:22 EDT
Masashi Tsuneizumi (tsunm)
PEGA
Senior Principal Demo Engineer
Pegasystems Inc.
JP

When I was working on the training course, I have to modify Main_E_btnNearestStore_Click.os to check the key is active or not, and then activate interaction.

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