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Question

 Chakravorty Amit (AMITTUTUN)
Capgemini

Capgemini
SE
AMITTUTUN Member since 2011 68 posts
Capgemini
Posted: Jun 16, 2017
Last activity: Jun 16, 2017
Posted: 16 Jun 2017 9:32 EDT
Last activity: 16 Jun 2017 10:56 EDT
Closed

Increasing the KPI threshold

Hi, currently we are facing browser slowness in our application. There are lot of items we are noticing in pdc responsible mainly coming from OOTB activity. Thinking of increasing the KPI so that we can eliminate some of the items in pdc, but my question is does it at all improves performace to some extent?

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System Administration

Posted: 7 years ago
Posted: 16 Jun 2017 10:56 EDT
Brad Tainter (Br@dTainter_GCS)
PEGA
Fellow, Technical Support, Platform Service
Pegasystems Inc.
US

Hi Amittutun,

KPI values are defined to give you a threshold for performance.  Increasing the KPI will prevent some alerts from showing up, but doesn't address the real problem behind the reason the KPI threshold was hit in the first place.  I would suggest you review the PDC information on the PDN, you can start here:  https://pdn.pega.com/how-use-autonomic-event-services-aes-enterprise-health-console

Reviewing the items alerted you can work with your application teams or DBA's to determine why say a query is taking a long time, etc.

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