Question
Accenture
Accenture
IN
Accenture
Posted: Jun 11, 2017
Last activity: Jun 14, 2017
Last activity: 14 Jun 2017 10:59 EDT
Closed
Error in FCC portal post installation
Hi Team,
We have installed FCC7.14 in PRPC 7.22. We are getting the issue while testing :
ERROR: FCCFulfillmentEngineer - Section 'Perform' execution error on page 'pyWorkPage' of class 'PegaComm-FW-FCFW-Work-COInjector'
Please find the attached screenshot.
Thanks,
Prasenjit
Posted: 7 years ago
PEGA
Pegasystems Inc.
US
Hi PrasenjitK, it looks like there is an error in the pegarules log file. can you please share the log details?
Posted: 7 years ago
PEGA
Pegasystems Inc.
US
as per the error messages, rule is present in "{UI-Kit-7:07-01-01, UI-Kit-7:05-01-01, UI-Kit-7:04-01-01, UI-Kit-7:08-01-01, UI-Kit-7:06-01-01}", but your application has lower version of "UI-Kit-7:03-01"
Error message in the log file:
com.pega.pegarules.pub.PRRuntimeException: Section 'pyCaseContainer' execution error on page 'pyWorkPage' of class 'PegaComm-FW-FCFW-Work-COInjector'. : Failed to find a 'RULE-OBJ-FLOWACTION' with the name 'DISPLAYCASELIFECYCLE' that applies to 'Work-'. There were 5 rules with this name in the rulebase, but none matched this request. The 5 rules named 'DISPLAYCASELIFECYCLE' defined in the rulebase are:
5 related to applies-to class 'Work-', but were defined in rulesets which are not in your rulesetlist: {UI-Kit-7:07-01-01, UI-Kit-7:05-01-01, UI-Kit-7:04-01-01, UI-Kit-7:08-01-01, UI-Kit-7:06-01-01}.