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Question

 Venkata Krishna Chaitanya Potluri (ChaitanyaPVK)
Truviq Systems
Lead System Architect
Truviq Systems
NL
ChaitanyaPVK Member since 2015 15 posts
Truviq Systems
Posted: May 4, 2016
Last activity: May 23, 2016
Posted: 4 May 2016 8:53 EDT
Last activity: 23 May 2016 11:22 EDT
Closed
Solved

TextArea characters Count Trim on Enter

Hi,

We have requirement, that can provide a option for user to enter 240 charecters in comments box.

min/max check added for 240chars. Enables show the characterscount to user.

Tha issue is when the user enter on the keyboard it PEGA by default count it as 2chars.(240-2=238 charactersleft). User dont want to Count that 2chars when enter key and characters remaining should display as 240 characters left.

Please suggest me.

/Chaitanya

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User Experience
Low-Code App Development

Accepted Solution

Posted: 8 years ago
Posted: 5 May 2016 5:12 EDT
Mounika Thatikonda (MounikaThatikonda) Senior Technical Solutions Engineer
Pegasystems Inc.
IN

Hello Chaitanya,

The newline is being interpreted by the browser as '\r\n' and counted as two characters. Thus, when you enter a new line character, it takes up two characters.

What is the PRPC version ?

There seems to be a hotfix that addresses this behavior for Pega 7.1.8. Kindly check

https://community.pega.com/support/support-articles/text-area-character-count-works-different-different-browsers

Best Regards,

Mounika

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Posted: 8 years ago
Posted: 23 May 2016 11:22 EDT
Ajit Kumar (AjitKumar17)
PEGA
Technical Solutions Engineer
Pegasystems Inc.
IN

Hello Chaitanya,

Could you please check the applicability of below articles for your use-case. Also, do share the PRPC version you are using.

https://community.pega.com/support/support-articles/issue-max-allowed-characters-text-area

https://community.pega.com/support/support-articles/text-area-character-count

https://community.pega.com/support/support-articles/characters-count-rte-and-textarea

Thanks!!

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