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Question

 Sudipta Biswas (Sudipta Biswas)
Tech Mahindra Ltd

Tech Mahindra Ltd
CA
Sudipta Biswas Member since 2018 13 posts
Tech Mahindra Ltd
Posted: Jun 9, 2016
Last activity: Mar 28, 2017
Posted: 9 Jun 2016 11:39 EDT
Last activity: 28 Mar 2017 10:36 EDT
Closed
Solved

Attempting to access a rule with a bad defined-on class:

Hi,

We are Intermittently facing issues in our application when users are getting error . While tracing the session we can see that rules are failing with the below error:

"rule with a bad defined-on class".

I was browsing the PDN forum and came across a link which explains the same error. https://collaborate.pega.com/question/intermittent-rule-bad-defined-class-error-shows-connect-soap-operation-tracer-pega-718

We are  in Pega 7.1.7 version and as per the PDN link , this issue is fixed in the higher version. But as we are currently in production and we do not have any immediate plan to migrate our application to higher Pega version, would like to know if there are any fixes available for this issue in 7.1.7?

Message was edited by: Marissa Rogers - Added Category

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Accepted Solution

Posted: 7 years ago
Posted: 28 Mar 2017 8:32 EDT
Mahesh Midthuru (Mahesh Midthuru)
PEGA
Senior Principal Application Engineer, Customer Service Digital
Pegasystems Inc.
US

Hi Srinivas,

If you are having the similar issue then you can upgrade to the higher version or you can request for HotFix-26154 for v7.1.7 if you are talking about BUG-235150.

Hope this information might be helpful to you.

Regards

Mahesh

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Posted: 8 years ago
Posted: 10 Jun 2016 5:09 EDT
Vidyaranjan AV (Vidyaranjan) Senior Online Community Moderator
Pegasystems Inc.
IN

Hi Sudipta Biswas

Once you go ahead and raise an SR as suggested by Rajiv Nistala , I request you to share the SR number here, so that we can track it for you within the thread.

Thanks,

Vidyaranjan A V  | Community Moderator  |  Pegasystems Inc.

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Accepted Solution

Posted: 7 years ago
Posted: 28 Mar 2017 8:32 EDT
Mahesh Midthuru (Mahesh Midthuru)
PEGA
Senior Principal Application Engineer, Customer Service Digital
Pegasystems Inc.
US

Hi Srinivas,

If you are having the similar issue then you can upgrade to the higher version or you can request for HotFix-26154 for v7.1.7 if you are talking about BUG-235150.

Hope this information might be helpful to you.

Regards

Mahesh

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