In exercise: 'Automating Business Processes Using Decision Rules'.

Dear SmartRulesS,

Can you kindly advice the email you use to login to Pega Academy so that we can investigate further?

Regards,

Teng Hao Chua

Pega Academy Support Team

The email address is: [email protected]

Dear SmartRulesS,

I logged into your SAE I course and am able to locate the "Open Exercise System" link. However, when I clicked on it, it suggests that your exercises system was reset and you will get a new system to work on your exercises. Note that the data on your exercise system will be reset to its original state after 15 consecutive days of inactivity.

Can you please try on your end to click on the "Open Exercise System" link and see if you can access your online exercise system.

Regards,

Teng Hao Chua

Pega Academy Support Team

I see the link now, but my application is gone. I don't understand why because yesterday I did some excercises.

I also cannot access the courses in module 'Start Building an Application'. The strange thing is that in top of the screen I see a progress of 71%.

The system looks at the course status update. If you had not recently completed a lesson, but simply accessed the "Open Exercise System" link directly from the browser, then it does not constitute a course status update.

The surest way to ensure a course status update is to click on the "Submit" button in any quiz page, irregardless of whether the answer is correct.

Okay, thanks for the info.

If it is possible I would like to suggest an improvement regarding the above. It would be great if you don't lose your progress when not clicking on a submit button.

Regards,

Tim

Sorry for disturbing you again. Now the system doesn't come up with the course.

Yes, it is strange. I will escalate this and get back to you. Please do be patient.

Any progress?

Not yet. The team's based in U.S. so will probably have to wait for their day time to get any response. Thanks for being patient!

Thanks for the info.

Everything works fine. The only thing is that the configuration is gone. Is it possible to put a backup back from yesterday? Otherwise I have to do all the exercises of Essentials I again. Or is there another solution?

Good to hear the course is back. Unfortunately there is no "backup" so either you work through the exercises again or let me know where you last completed the exercise. I may be able to find a solution to import for you. 

It would be great if it's possible to find a solution, because I was almost at the end of Essentials 1. I am at: Automating Business Processes Using Decision Rules.

Hi,

Can you tell me something about when an import can be performed?

Regards,

Tim

Sorry for the delay. It is ready now for you to continue from where you last left off.