Hi everyone. 

Will be very appreciate if some of you share information or provide link to user guide with best practices using Pega sizing tool for evaluating new the projects.

My main questions are:

1.  Whats differences between item types in UserStory Details list (User Story, New Work type, Supporting type, etc)
2. How should I use these item types?
3. Is Total affort contains the effort for analysis and testing each item type or it contains only development effort and I should include effort for analysis and testing manually using Total Ajd Hours?

Will be glad to any answer.

Thanks in advance.