Discussion


ATOS
FR
Last activity: 26 Jun 2015 9:04 EDT
unable to connect with user Developer01
Hello,
When I try to connect with the user id " Developer 01" and password :" password " nothing occurs, the system do not log onto pega 7 and I am not able to do the exercise "create an application". With the others user id HR_Recruiter or BAE Architect or SAE1Architect I do not have this issue.
Could you help me please.
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Pegasystems Inc.
US
Founee,
In your post you have "Developer 01" it should be "Developer01" without the space. I tested this in my account and it worked.
Sincerely,
Cecil Howell, CSA | Senior Instructor | Pegasystems Inc.


ATOS
FR
Hello,
I have used the user id "Developer01" without space.
- First step connection to creating new application and launch “open the exercise”
- Log onto pega7 with user id « Developer01 » and password « password » then click on log in
- The system erase the user id and password and then nothing occurs
My colleague do not have the same issue , for him there is no connection problem.
For the others user HR_Recruiter or BAEArchitect or even SAE1Architect there is no trouble , it works well.
thanks for your help
berst regards


Pegasystems Inc.
US
could you confirm the name of the exercise you are attempting to complete?
and, please confirm you are attempting to complete the exercises for the Pega 7 Fundamentals course?
the reason I ask is because you mention "create an application" and that naming convention is used in the SAE courses.
eddie


ATOS
FR
Hello,
yes I confirm , I try to complete the exercise for Pega 7 fundamentals cours : creating a new pega 7 application. I have finally found a solution. I un-enroll the course and ran it again from the beginning.
Now i am facing with another trouble with the exercise Use the case manager to process a case "create a candidate case". With the user id HR_Recruiter it is not possible to select with radio button interview rating levels in conduct interview , when I click on submit I have the folllowing error message .
then I am not able to continue the next step.
Hello,
yes I confirm , I try to complete the exercise for Pega 7 fundamentals cours : creating a new pega 7 application. I have finally found a solution. I un-enroll the course and ran it again from the beginning.
Now i am facing with another trouble with the exercise Use the case manager to process a case "create a candidate case". With the user id HR_Recruiter it is not possible to select with radio button interview rating levels in conduct interview , when I click on submit I have the folllowing error message .
then I am not able to continue the next step.
thanks for your help.


Pegasystems Inc.
US
I just tested this and it seems I can select the different radio buttons.
I can't imagine that this might be an issue but, what browser are you using? I am using Chrome (on OS X) and it seems to work for me.
eddie


ATOS
FR
Hello ,
i am using Chrome with windows 7 , i can also select the radio button, but when I click on submit i have for each level : interview rating, technical skill rating interpersonal skill ratinga an red error message with warning that 0.8 is not a valid decimal value
Hello ,
i am using Chrome with windows 7 , i can also select the radio button, but when I click on submit i have for each level : interview rating, technical skill rating interpersonal skill ratinga an red error message with warning that 0.8 is not a valid decimal value
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Pegasystems Inc.
US
Founee,
This is indeed a bit of a mystery. I myself am using Chrome (Version 41.0.2272.89) on a Windows 7 system and I'm getting through that exercise step in the Pega 7 Fundamentals online exercise environment without issue. The screen the would be the Background Check screen.
There is a way we can log into your environment as an administrator and test the scenario, but during the test you would not have access and after the test you will need to select a new PDN password for security purposes.
Do you want me to try and do that?
Bob Lloyd
Pega Academy Self-study Support Team


Pegasystems Inc.
US
Interesting.
If you are willing to put up with me for just a bit longer, what ratings are you selecting?
I don't remember what each of the scores are, but it seems there might be something wrong in the (hidden) values for some of the ratings.
I selected "Excellent" for all ratings and did not get any errors. I will take a look at the underlying values but for know, try selecting "Excellent" for the three categories and let me know how it goes.
eddie


Pegasystems Inc.
US
Founee,
If you email me your URL for the exercise system I will take a quick look at it for you.


ATOS
FR
Hello ,
i click on excellent for each step rating and then on submit.
thanks for your help


ATOS
FR
I forgot my user id HR_Recruiter but i have the same issue with Developer01


ATOS
FR
just a question on edit of interview ratin property we have the following standard value and the property type is decimal . perhaps there is a issue at this configuration step?
just a question on edit of interview ratin property we have the following standard value and the property type is decimal . perhaps there is a issue at this configuration step?
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STANDARD VALUE | PROMPT VALUE | ||||
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and
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Pegasystems Inc.
US
Founee,
There shoulldn't be an issue with the Candidate workflow configuration at all because the configuration for the exercise is staged in the system ahead of time. The exercise is intendended to be just a simple walk-through without changing any configuration. I think that is why Eddie might have asked earlier to make sure you are in the Pega 7 Fundamentals online exercise system and not a different system.
Regards,
Bob Lloyd
Pega Academy Self-study Support Team


ATOS
FR
hello Bob, Eddie, Howec
thanks for your reply , but my issue is not resolved. What can i do now. I ensure that I am well on the pega 7 fundamentals on the exercise Use the case manager to process a case "create a candidate case" and with the user id HR_Recruiter . My colleague Frederic Bidart has the same issue : warning that 0.8 is not a valid decimal value. He used chrome and windows 7 like me. Thiswarning occurs with all the differents radio button rating.
Please an another idea?
thanks and regards
Founée


Pegasystems Inc.
US
Founee,
While it is completely not necessary for this exercise to be completed (the rest of the exercises are not related to this exercise at all) I totally understand your frustration. It is quite mysterious that you are receiving these errors. Both Cecil and I logged onto your system via the URL you provided yesterday and we do not get that error at all when we process the case.
I can only suggest you get a new, clean exercise system to start with.
Follow these steps for a new enrollment:
1. At the top of your screen, click Back to Course Overview.
2. In the upper-right corner of your screen, select Options > Un-enroll.
3. While still on the Pega Academy main page, go to Course Library (upper-left of screen) and select the Pega 7 Fundamentals (7.1) course and click Enroll.
Founee,
While it is completely not necessary for this exercise to be completed (the rest of the exercises are not related to this exercise at all) I totally understand your frustration. It is quite mysterious that you are receiving these errors. Both Cecil and I logged onto your system via the URL you provided yesterday and we do not get that error at all when we process the case.
I can only suggest you get a new, clean exercise system to start with.
Follow these steps for a new enrollment:
1. At the top of your screen, click Back to Course Overview.
2. In the upper-right corner of your screen, select Options > Un-enroll.
3. While still on the Pega Academy main page, go to Course Library (upper-left of screen) and select the Pega 7 Fundamentals (7.1) course and click Enroll.
This will delete your old exercise system and give you a completely new exercise system.
Hopefully getting a clean start will help. let us know if it does not resolve your issue.
Regards,
Bob Lloyd
Pega Academy Self-study Support Team


ATOS
FR
Hello bob,
This new enrollment did not resolve my issue. Never mind , il will continue others exercises.
thanks for you reply
regards
Founée


Mphasis
IN


Pegasystems Inc.
US
I just logged into the system you provided access to. I used "Developer01" and "password"
I am using OS X and Chrome.
You mentioned "nothing occurs" when using these credentials. So, I am assuming no error messages or 404-type pages. Maybe it was a network issue and the login was just taking longer to complete than necessary?
Try it again and let me know how you get along.
eddie