Interesting Transavia's strategy of focusing on the experience of the customer, also valuating employees at highest levels. Thanks to PEGA platform, flight, customer, and employee Data & Journey all connected in one platform. It means efficiency!
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Posted: 5 years ago
Posted: 22 Jun 2017 8:54 EDT
Maryrita Styer (MaryritaStyer)
Product Manager, Community Experience and Engagement