SLA rule is not getting invoked
I created an SLA rule for an assignment shape. In that, we are calling the "Advance Flow" action to advance the process flow with a specific Flow Action.
SLA Goal and Deadline time is reached, but i dont see the Action being called. I still see the Assignment in the assignments table.
Is there any configurations required for the SLA rule to be invoked. Does the Ruleset need to be added into a any Application stack/Access Group?
We are using Pega 7.1.8 for our application. Appreciate any responses or pointiers on this.
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