Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Discussion

 Akshay Garg (AkshayG2)
Expedia

Expedia
IN
AkshayG2 Member since 2014 7 posts
Expedia
Posted: Apr 12, 2016
Last activity: Apr 12, 2016
Posted: 12 Apr 2016 3:01 EDT
Last activity: 12 Apr 2016 4:35 EDT
Closed

Recipient Address contains UTF codes

Hi,

We are using Pega CRM with PRPC 5.5 in our organization. We have setup email servers and listeners to receive emails sent to particular mail boxes and create work objects for those emails. There emails are then stored in NAVWORK DB. There we have a column RecipientAddress (nvarchar) to store email address. 

For some the records I am seeing email address in garbled form like "=?utf-8?b?0JDQu9C10LrRgdC10LkgPGluZm9zQGhvdGVscy5jb20+?="

Can some one please help why I am seeing such email address, is it something related to PRPC or something wrong with exchange server?

Thanks!

To see attachments, please log in.
Case Management

Posted: 8 years ago
Posted: 12 Apr 2016 4:35 EDT
Akshay Garg (AkshayG2)
Expedia

Expedia
IN

never mind. I found the solution. Issue occurs if email address catains non-ascii chars. javax.mail.internet.MimeUtility.decodeText() solved the issue.

To see attachments, please log in.

Related content:

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice