Last activity: 17 Mar 2023 12:02 EDT
Platform enhancement request - Pega alerts to include application name
Request: Pega Platform change for the PEGA alerts message (i.e. PEGA0099: Job Scheduler Failure) to include the application name so PDC can interpret.
This will allow for the Pega recommendation to segregate alerts based on application name within JDCXM environment to efficiently manage alerts, and ensure they are routed to the right group and acted upon in a timely manner. Deere has three primary application areas with 12 applications. These are supported by 5 different groups at this time.
Currently, PDC is not able to distinguish application-specific information from the information it receives from the logfiles. This has been brought up by other customers as well and the PDC team is looking into enhancing notifications to include application specific subscriptions. This platform change is required for the PDC team to complete change.