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Pega Customer Service Advanced cloud based exercise system launching wrong Pega version/course
When I get to an exercise step in the course and it's time to launch the cloud based exercise system, its launching the wrong course and pega version. I'm going through Pega Customer Service Advanced version 8, the cloud instance that gets launched is Decisioning & Marketing 7.21 exercise system.
Posted: 5 years ago
PEGA
Pegasystems Inc.
US
Hi, sorry about this. We will get this updated right away. In the meantime, you should be able to use the same instance from the previous exercise as all the exercises in this course use the same cloud instance.
Once again, sorry for the inconvenience.
Tom
Posted: 5 years ago
PEGA
Pegasystems Inc.
US
Also could you clarify which exercise you were working on that caused the issue?
Thanks!
Posted: 5 years ago
PEGA
Pegasystems Inc.
US
I'm having the same issue in all the Customer Service framework courses -
- Configuring Customer Service Agents
- Customer Service Advanced
- Customer Service Foundation
- Customer Service Essentials