Not receiving the correct stage info in the Assess Stage of System Architect Essentials II exersice.
Hi,
In the Assess Candidate step (third of the Add and Cinfigure Smart Shapes Excerice), after adding the Change Stage smart shape, and when the desicion tree fails, it has to take the No path. So once it reaches the change stage path the next screen the appears says Post Rejection but below that the Bankruptcy assignment appears. If i click Submit, an error appears and below it the Rejection-Rejected form appears. Why does the Bankruptcy assignment appear? And how to avoid it. Thanks for the help in advance.
Ai4Process
GB
Hi,
Background check starts because you designed the case like that (double blue bar between the steps of your Decision stage)
In the Change Stage smart shape, do you have something like: Close open assignments from current stage on change
Damien
Pega Academy Support Team
Ai4Process
GB
Hi,
by not starting the BackgroundCheck at stage entry will fix it.
I will investigate on why this tick box is not working as expected.
Damien
Pega Academy Support Team
Pegasystems Inc.
US
It's even more interesting than that. Look at that last screen shot. The item has run into an optimistic locking situation, and has a status of Resolved-Rejected yet is shown as being in the Interview stage, not the alternate Post Rejection.
At any rate, "close open assignments from current stage" should remove parallel steps as well. This needs a PMF bug and either a screenshare or a good reproduction all set up and ready to debug with. Please let me know when the bug is entered what the ID is.