Discussion
Tcs
GB
Last activity: 6 Apr 2018 19:26 EDT
Migration Chordiant Applications to Pega
What is feasibility to migrate existing Chordiant application to Pega Platform. Is there any roadmap published by Pega for these kind of activities ? Can we call Chordiant foundation services from Pega
Regards
Sanjeev Jain
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Pegasystems Inc.
IN
Hello Sanjeev,
Pega Customer Service Unity Pack is a new framework which will help in transitioning existing Chordiant Foundation Server implementations to Pega Customer Service. You can read about it at https://mesh.pega.com/docs/DOC-82059.
BTW it is possible to call Chordiant services from Pega; check out our product "Foundation Server Feature Pack" - documentation available at https://mesh.pega.com/docs/DOC-61025.
Contact me for demo and other details.
~Sandeep
TalkTalk Telecom Group PLC
GB
Hi Sandeep
Is that information available to Pega customers? I don't have access to mesh.
Our Customer Service agent desktop currently uses Chordiant but we are moving to Pega 7. Any tools that can assist with the migration of capability would be a great help.
thanks
Andrew
Cognizant
IN
DSM is part of PRPC starting with P7.2.1 however am not sure how it helps an existing Chordiant application that is moving to Pega7.
https://docs-previous.pega.com/dsm-rulesets-become-part-pegarules-application