Discussion
Bank Of America
US
Last activity: 16 Mar 2018 19:46 EDT
Initial Login - Supplied information was not recognized
Received the email that my instance of Pega 7 Express was available. Unfortunately my companies network has trouble traversing to the pegacloud.io domain. I tried the link from home and was able to receive a Pega 7 login page. After entering my PDN user information, i receive the error, "Supplied information was not recognized."
Let me know if there is an issue from my side to login or from my account in Pega 7 Express.
Thank you.
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Pegasystems Inc.
IN
Sorry about that. Can you share the URL you are using to access Pega 7 Express?
Bank Of America
US
Thanks Vijay for the response.
Here is the link provided in the email:
https://express1.pegacloud.io/prweb/PRServletCustom
Pegasystems
IN
Hi Jason,
Could you please try the below URL and check if you can log in with your credentials.
Thanks,
Saikat
TCS
IN
I am able login into Pega 7 Express from https://pdn.pega.com/pega-7-express
Bank Of America
US
Apologies...i was able to login using the link from Saikatpaul.
Thank you for the information.
GSR
IN
Hi
Trial Login credentials not opening and showing timed out error. kindly help me in resolving this issue
RaajPrabha
GSR
IN
Trial Login credentials not opening and showing timed out error. kindly help me in resolving this issue
Pegasystems Inc.
US
Are you still having an issue?
ultimate software
US
when trying to select forgot password in the login screen to reset it, I am asked for the old password which i do not remember.
how can i have my password reset, so i can login.
Pegasystems Inc.
US
Log out of the PDN if you are already logged in and then go to this page:
https://collaborate.pega.com/discussion/changing-administrator-password
You do not need your old password to change it - just the email address you used to register. You will recieve an email with instructions to choose a new password.