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 Varun Kondabala (VARUN554)
Cognizant Technology Solutions

Cognizant Technology Solutions
IN
VARUN554 Member since 2008 4 posts
Cognizant Technology Solutions
Posted: Jul 31, 2015
Last activity: Aug 13, 2015
Posted: 31 Jul 2015 13:38 EDT
Last activity: 13 Aug 2015 3:44 EDT
Closed

IAC - Refresh section in PEGA is not displaying IAC gadgets

There are 2 applications developed in PEGA 7.1.8  and embedded application's using IAC. In one of the PEGA application, we are using Refresh section on click of link. If we use this, IAC gadgets are not displaying second time. Screen structure is as below.

 

PEGA gadget Manager js script file
IAC gadget
PEGA section(which has link)
IAC gadget

 

PEGA section has link and it has Refresh section action. When we load the page first time, it loads IAC gadgets and also PEGA section. Once we click on link in PEGA section, it does not display IAC gadgets. We dont have any condition on IAC gadgets.

 

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User Experience

Posted: 9 years ago
Posted: 13 Aug 2015 3:44 EDT
Srinivas Kakani (SrinivasKakani)
PEGA
Principal Product Manager, User Experiences
Pegasystems Inc.
IN

Hi

I'm assuming you are using a gateway in your configuration. Please try using the PegaGatwayURL attribute on the gadget div instead of relying on the javascript variable. Also make sure that the gadget names and ids, application names are unique and proper

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