how to configure the case type of job applicant with given specifications.
OMG is an organization that wants to use a Pega 8 application to automate their Recruitment process.
Any Job seeker should be able to login to this application and apply for job. Job seeker can view the open positions available and can select his/her suitable position to apply.
The Job application case should capture the personal details, educational qualifications, work experiences, skills. Once the information is submitted, the case should get routed to the manager for approval. The manager can approve or reject the application. In any case, an email should be sent to the job seeker informing him of the manager’s decision.
If approved, the date of interview will be fixed by the manager and it is communicated to the candidate by email. The interview child case will be started on the day of interview. The interviewer will view the details of the candidate, conduct the interview and either select or reject the candidate. The result of the interview (Selected/Rejected) will be sent back to the Parent case.
The parent case will wait till the child case is resolved. In the parent case, manager will verify the result of the interview, and the mail will be sent to the selected candidate.
Case is instantiated when the applicant logins to the Recruitment portal to apply for an open position in ABC organization.
Interview can be conducted at various levels
Work queue for HR Managers and Interviewers
Manager should see the summary report of how many candidates are recruited per department
Manager can add new positions. [Positions local data source can be delegated for adding new positions]
Conducting Multiple Interviews (Project Interview, Technical Interview) which can happen in any order.
Trigger an Email once assignment added to worklist of operator
Determine the candidature status by calculating based on the scores awarded in interviews.
If required candidates can withdraw the application during the case processing and can modify their communication details.
Recognise any duplicate applications from the same candidate
Facilitate the candidate to download the application form for future use.
Restrict the availability of the job offer for a certain period from the date of selection
Screen the candidate before proceeding to the interview based on the experience and his previous job responsibilities (if any)
Identify the recruiter who process the case to send communication status to the candidate.
Display the list of applications processed by the recruiter
***Edited by Moderator Marissa to change Content Type from Question to Discussion***