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I'm confused as to why you want to store the entire paragraph in a property, when you could write it in the correspondence rule using the rich text editor. This would allow you to apply the formatting you've indicated so far (just the <p> tag), and resolve the individual property references.

Is there a specific reason why you used a property to store the contents of your correspondence?

Hi Teixs,

The reason why we want to do is, in future if there is any requirement change to the template, we need not modify the correspondence rule and do a code drop which will be a cost to business, we want to simply update the DB table having this property with the modified template .

A much better approach would be to delegate the Correspondence Rule to a Power Business user in Production and then allow the Business to Modify the Correspondence Template as the Business Requirements evolve. The approach described of using a database table to maintain the template violates Best Practices and will likely make the Application both more difficult to maintain and costly to upgrade in the long run.

Regards,

Henry

Pega Academy

Thanks Henry for the delegation approach.

Henry, the Correspondence rule in PEGA 7.1.7 does not have the option to delegate to the users . Please advise how we can proceed further.