Discussion
AI4Process Ltd
GB
Last activity: 24 Feb 2023 13:59 EST
Can we extend the feature of clearing the in-memory and DB Rule Caches for all Cache Management Wizards in SMA?
In current application, we often encounter rule resolution/corruption issues. To resolve these kind of issues, we need to clear the in-memory and DB Rule Caches. As this activity has to be performed frequently, we cannot get DBA/Infrastructure support to clear the in-memory and DB Rule Caches. Also, process adherence causes more time delay.
Would it be possible to extend the capability to clear all Pega Internal in-memory and DB caches (especially )for all Cache management wizards under 'Advanced' category of PRPC System Management tool (SMA)?
In current version of SMA, only Conclusion cache management wizard has the capability to 'Clear Conclusion Cache in memory and DB'. Please provide your insights and suggestions.
My Thanks in advance!
***Updated by moderator: Lochan to add SR Exists group tag***
***Updated by Moderator: Marissa to add FDBK details***
Updated: 24 Feb 2023 13:58 EST
Virtusa IT Consulting
AE
It will be a good enhancement, please make you get a feeback item raised through the SR (SR-B43498) that you have raised for the same.
Updated: 24 Feb 2023 13:58 EST
Pegasystems Inc.
US
I have gone ahead and submitted an enhancement request on your behalf and updated your original post with the details. Please take this information to your Account Executive for next steps.
Thank you,
Updated: 24 Feb 2023 13:58 EST
Pegasystems
US
There are not supposed to be cache corruptions! I see mention of an sr above. If that sr is reporting the cache corruptions, great, because they should be investigated.
/Eric