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Question

 Kartheek Tummala (KartheekT16954118)
Warner Music Group

Warner Music Group
US
KartheekT16954118 Member since 2023 1 post
Warner Music Group
Posted: Feb 14, 2024
Last activity: Feb 22, 2024
Posted: 14 Feb 2024 11:57 EST
Last activity: 22 Feb 2024 5:31 EST
Closed
Solved

Adding a user to Pega Portal

As an admin, how do I add a new member to the portal so that can track tickets submitted.

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Accepted Solution

Posted: 1 year ago
Updated: 1 year ago
Posted: 14 Feb 2024 14:04 EST
Updated: 22 Feb 2024 5:31 EST
Marissa Rogers (MarissaRogers)
MOD
Principal Knowledge Management Specialist
Pegasystems Inc.
US

Hi @KartheekT16954118

It sounds like you're refrencing the My Support Portal ticketing system. Here's a link to our MySupport Portal FAQS. Look for the accordion that says "Who from my company, can interact with Pega Support". I believe that is where your answer will be.

Hope that helps!

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