PEga Infinity 23.1.2 Installation media files
We are planning to upgrade our applications from pega 8.7.2 to Pega infinity, can you please share where we can download media files. please give access to download.
Accepted Solution
Updated: 6 Aug 2024 5:11 EDT
Pegasystems Inc.
US
Pegasystems Inc.
US
You can find "My Software" here: https://my.pega.com/
Select 'Software' and then 'My Software'
If you are not finding what you need here, you can check the My Pega FAQ for more information
Truist
US
I am getting this message
You are not currently affiliated to the correct account for your organization to view the full My Software experience.
Please contact your Support Administrator who can affiliate you to the correct account.
Accepted Solution
Updated: 6 Aug 2024 5:11 EDT
Pegasystems Inc.
US
I found the following info in the FAQ that I linked to previously above:
If you don't see the My Software Feature in My Pega you may not be affiliated to the correct company. Please reach out to the Account Administrator in MSP within your organization to set up access. Note: The My Software feature is available for company emails only. Update your primary email to your company email and reach out to your Account Administrator in MSP to get access.
If you think your company is entitled to a product that does not appear in My Software, enter a support request with Pega Support. This link will allow you to create a request; in doing so please select ‘For something I need’. Please provide the contract number and the list of products/versions you are looking to download.
Pegasystems Inc.
GB
@GirishM60 as @PhilipShannon mentioned, the answer lies in the FAQ and the message you see on the screen.
Please see my response in this recent forum question on your next steps:
@GirishM60
I found the following info in the FAQ that I linked to previously above:
If you don't see the My Software Feature in My Pega you may not be affiliated to the correct company. Please reach out to the Account Administrator in MSP within your organization to set up access. Note: The My Software feature is available for company emails only. Update your primary email to your company email and reach out to your Account Administrator in MSP to get access.
If you think your company is entitled to a product that does not appear in My Software, enter a support request with Pega Support. This link will allow you to create a request; in doing so please select ‘For something I need’. Please provide the contract number and the list of products/versions you are looking to download.