All incidents addressed will be implemented within the Pega platform from Infinity '23 up to Infinity ’25 and will also be in subsequent releases. All Pega customers and applications on the platform…
Issue Editing conditions and When rules in App Studio cause performance problems and nodes become unresponsive. There are several areas within Pega Platform™ where this functionality can be found,…
Purpose: This Support Doc describes how to configure Five9 VoiceStream to enable Voice AI audio acquisition through a Pega application. Use it in conjunction with information about implementing Five9 in…
Executive Summary If you are a Customer Decision Hub client using 1:1 Operations Manager to manage change requests, you may find that your engagement policies can be inadvertently cleared during regular…
Configure Genesys Cloud AudioHook Monitor to enable Voice AI audio acquisition in Pega Customer Service through cloud-based integration with Audio Router.
Issue Enabling the ‘auto-save’ option for forms on a ‘Case Type’ within a password-protected application does not automatically save the forms. Steps to reproduce Navigate to Dev Studio >…
Issue Pega Constellation does not display a custom screen after logout. Symptoms and Impact Constellation logoff does not allow the loading of Pega's custom logoff screen from Web-Session-Return.…
All incidents addressed will be implemented within the Pega platform from 8.7.5 up to Infinity ’23.1.5 and will also be in subsequent releases. All Pega customers and applications on the platform will…
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