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Question

 David Hands-Clarke (DavidH73) IBM
IBM
GB
DavidH73 Member since 2012 1 post
IBM
Posted: Jan 9, 2017
Last activity: Jan 16, 2017
Posted: 9 Jan 2017 10:36 EST
Last activity: 16 Jan 2017 23:20 EST
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Zoomtext and Supernova

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Has anyone experienced an issue with recent versions of Zoomtext and Supernova with Pega based applications and IE11?

 

Regards,

David

Accepted Solution

Posted: 6 years ago
Posted: 9 Jan 2017 12:39 EST
Sudhish Othoyoth Puthiyapurayil (othos) Senior Technical Solutions Engineer
Pegasystems Inc.
IN
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Hi David,

I have done a quick search for the SR raised on Zoomtext and Supernova to GCS.

For Zoomtext I couldn't find any issue has been raised for IE11.

For Supernova, I could see that only one issue was raised and RCA for the same is given below . The  customer IE version is not captured in the SR.

RCA :

Super nova appears to change some of default browser settings colors, so things  do not render properly.
It was observed that the prpc application/ any other application including google will not appear correctly with images and colors  when the “Ignore colors specified on webpages” option is selected. (IE > Tools > Internet Options > General > Accessibility > Ignore colors specified on webpages)

Let us see if any other member of this community has faced any issues.

Regards,

Sudhish OP

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