Question 70 Views Chirag Surati (ChiragS3170) Blue Cross and Blue Shield of North Carolina Blue Cross and Blue Shield of North Carolina US View Profile Send Message ChiragS3170 Member since 2019 1 post Blue Cross and Blue Shield of North Carolina Posted: October 30, 2019 Last activity: October 30, 2019 Posted: 30 Oct 2019 10:54 EDT Last activity: 30 Oct 2019 15:29 EDT Closed Workflows without cases Report I'm looking to create a Producer Bot Workflow via Pega. This means there would be no cases that exist when the workflow starts. Is that an issue? Are there workarounds? Steps of the Producer Bot Workflow: Workflow: Starts Workflow: Calls an automation Automation: Gets an item from a queue within an application Determines if there are more items in the queue Workflow: Checks if the automation was successful Success: Workflow: Creates a case for the Consumer Workflow Workflow: More items exist? True: Workflow: Routes back to Step 2 False: Workflow: Ends Failed: Workflow: Creates a case for the Exception Handler Workflow Workflow: Ends ***Edited by Moderator Marissa to update platform capability tags**** Case Management Like (0) Share Share this page Facebook Twitter LinkedIn Email Copy link Copying... Copied! Moderation Team has archived post, learn more This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.