Work- GetEmailSenderInfo Rulese Name: Pega-IntegrationArchitect
Email notifications are not getting sent out from our application. The results of the trace is an error:
Ruleset Name: Pega-IntegrationArchitect
Ruleset Version: 07-10-25
Activity Name: GetEmailSenderInfo
Primary Page Name: pyWorkPage
Step Method: Obj-Open
Step Number: 1
Step Status: Fail
Step Status Info: "Unable to open an instance using the given inputs: pxObjClass = "Data-EmailAccount", pyAccountName = "*-*-*-Work-FSR", pyAccountType = "Notify"
(The asterisks on the pyAccountName field have been masked for proprietary purposes.)
This activity is being called from CorrUpdate and it looks like it is potentially looking for a default email account to send an email notification from? How should I go about resolving this error.
Thank you in advance.
***Moderator Edit-Vidyaranjan: Updated SR details***