Question
Citizens Bank
US
Last activity: 3 Aug 2017 14:16 EDT
while using connect-direct to write pdf file content size > 1MB then the file is getting corrupted and unable to open the file
steps to reproduce
getting pdf byte stream from external system. (Filenet)
set value to Eform page property pyEform
write file to server location with option write from Eform option for Connect-File
File generated in the server with less size and and unable to open it, saying file corrupted.
Note - the logic is working for >1 MB files.
Can someone guide us, is there are any limitation to the file size for connect-file? or any additional logic to be added to process it correctly?
***Moderator Edit: Vidyaranjan | Updated Categories***
Accepted Solution
Citizens Bank
US
We found the issue and the cause is the file stream > 1MB requires multiple external calls to get the whole stream of pdf content (from filenet) instead of calling once but for <1MB files, we don't need to call the external service more than once hence it is working fine for < 1MB but for larger files the stream is not redenred completely in a single call and causing the generated file as corruputed file and there is no restriction on the connect-file.
Thanks for your help!
Pegasystems Inc.
US
What version of Pega are you using?
It sounds like you are using a couple of different features.
What does "getting PDF byte stream from Filenet" entail? Are you doing this with custom code, or are you using a feature like Connect-CMIS?
You should probably put a temporary step before your Connect-File that pushes the file to your browser, so you can check if the data you're using for Connect-File is correct.
Citizens Bank
US
We use connect-soap to read the stream. Stream coming from the external system (Filenet) is fine but the stream while writing to server location is getting corrupted. As i mentioned before the same logic works if the file size is < 1MB but it is corrupting if it is > 1MB. Also, we are not using any custom code for this function. We use 7.1.7 verison.
Please let me know if any other details required.
Accepted Solution
Citizens Bank
US
We found the issue and the cause is the file stream > 1MB requires multiple external calls to get the whole stream of pdf content (from filenet) instead of calling once but for <1MB files, we don't need to call the external service more than once hence it is working fine for < 1MB but for larger files the stream is not redenred completely in a single call and causing the generated file as corruputed file and there is no restriction on the connect-file.
Thanks for your help!