Question
E.I.B.
LU
Last activity: 10 Oct 2024 11:58 EDT
View for Approve/Request flow do not display properly
When I Configure a specific view for an approve/reject Step, the "regular" view is displayed (Notes and approve/reject buttons) but not the configured view.
I have always the same error in the traces, linked to the following rule
| Work- pzApprovalPreProcessing | Pega-EndUserUI 08-02-01 |
| FAIL | |
| Step Status Info |
Unable to open an instance using the given inputs: pxObjClass = "Rule-HTML-Section", pyClassName = "xxx", pyStreamName = "yyy" |
Any idea on the root-cause and how to solve this issue ?
Many thanks in advance
defined view
rendered view
traces
When I Configure a specific view for an approve/reject Step, the "regular" view is displayed (Notes and approve/reject buttons) but not the configured view.
I have always the same error in the traces, linked to the following rule
| Work- pzApprovalPreProcessing | Pega-EndUserUI 08-02-01 |
| FAIL | |
| Step Status Info |
Unable to open an instance using the given inputs: pxObjClass = "Rule-HTML-Section", pyClassName = "xxx", pyStreamName = "yyy" |
Any idea on the root-cause and how to solve this issue ?
Many thanks in advance
defined view
rendered view
traces
Accepted Solution
Updated: 10 Oct 2024 11:58 EDT
Pegasystems Inc.
IN
It is actually a bug which is fixed in higher versions of the platform. If you need you can raise for a hotfix. But instead of that I have found a workaround for this issue, you can try this, if it works for you.
Step 1: In Dev Studio, Search and open the pyHasPredefinedFlowActionViewReference which is in Rule-Obj-FlowAction class and it is a when rule...save it in your own ruleset and then add one when condition as shown in the image.
Step 2: Now search and open pyApproval flow action and save it into your own ruleset and then in that, in Layout tab there is a View box.. empty the box and save it.
