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Question

 Swathi Kyatam (SwathiK3970)
Kaiser Permanente

Kaiser Permanente
IN
SwathiK3970 Member since 2018 1 post
Kaiser Permanente
Posted: May 12, 2022
Last activity: May 12, 2022
Posted: 12 May 2022 9:55 EDT
Last activity: 12 May 2022 10:25 EDT
Closed

Values not retained at interaction level

The properties being set in D_Interaction data page at service level  is not committing when we exit interaction/Close case/Close tab.

Hence we are unable to refer the D_Interaction level properties.

Any inputs on this?

 


***Edited by Moderator Marije to add Capability tags***
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Pega Platform 8.5.5
Dev/Designer Studio
Case Management
User Experience
Healthcare and Life Sciences

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