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Question

 Mounika Gangireddy (MounikaG4934)
Incessant Technologies PVT Ltd

Incessant Technologies PVT Ltd
IN
MounikaG4934 Member since 2018 1 post
Incessant Technologies PVT Ltd
Posted: Apr 5, 2021
Last activity: Apr 5, 2021
Posted: 5 Apr 2021 9:44 EDT
Last activity: 5 Apr 2021 9:59 EDT
Closed

Validation on Chat window for agent assistant

Hi Team,

I have a requirement to use Pega Agent assistant and implemented that but once the CSR launches (requests for data), customer will get a window to enter that data I am not able to add any validations. Can we apply validations from Customer window screen ?

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Pega Customer Service for Insurance 8.5
User Experience
Insurance
Senior System Architect

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